top of page

Privacy Policy

Introduction

Phyllis & Fonz Classic Car Hire ("we," "our," or "us")

is committed to protecting the privacy and confidentiality of our clients in the television and film industry. This Privacy Statement explains how we collect, use, store, and protect personal information when you use our vintage and classic car hire services.

​

Information We Collect

Personal Information

  • Contact Details: Names, email addresses, phone numbers, and business addresses

  • Professional Information: Company names, production titles, role/position, industry credentials

  • Financial Information: Billing addresses, payment method details (processed securely through third-party payment providers)

  • Identification Documents: Driver's licenses, insurance certificates, and other verification documents as required

​

Project-Specific Information

  • Production Details: Film/TV show titles, shooting schedules, location requirements

  • Technical Requirements: Specific vehicle needs, modification requests, transport logistics

  • Usage Data: Vehicle condition reports, mileage, incident reports (if applicable)

​

​

​

How We Use Your Information

We use the information we collect to:

  • Provide Services: Process bookings, coordinate vehicle delivery and collection, maintain our fleet

  • Client Communication: Respond to inquiries, provide quotes, send booking confirmations and updates

  • Business Operations: Manage contracts, process payments, maintain accurate records

  • Legal Compliance: Meet insurance requirements, tax obligations, and industry regulations

  • Service Improvement: Analyse usage patterns to enhance our vehicle offerings and customer experience

  • Marketing: Send relevant industry updates and service offerings (with your consent)

​

Information Sharing and Disclosure

Limited Sharing

We may share your information with:

  • Service Providers: Transport companies, insurance providers, payment processors, and maintenance contractors (under strict confidentiality agreements)

  • Production Insurance: Insurance companies covering film/TV productions (as required for coverage)

  • Legal Authorities: When required by law, court orders, or to protect our legal rights

​

Confidentiality Commitment

We understand the sensitive nature of film and television productions. We will:

  • Never disclose production details, filming locations, or project information to unauthorised parties

  • Maintain strict confidentiality about all client projects and personnel

  • Honor all Non-Disclosure Agreements (NDAs) signed in connection with specific productions

  • Implement additional security measures for high-profile or confidential productions

​

​Data Retention

We retain personal information for:

  • Active Clients: Duration of business relationship plus 7 years for financial records

  • Project Records: Up to 10 years to support insurance claims and legal requirements

  • Marketing Communications: Until you unsubscribe or request removal

  • Legal Requirements: As mandated by applicable laws and regulations

​

Your Rights

You have the right to:

  • Access: Request copies of personal information we hold about you

  • Correction: Request correction of inaccurate or incomplete information

  • Deletion: Request deletion of your personal information (subject to legal retention requirements)

  • Objection: Object to certain uses of your personal information

  • Withdraw Consent: Withdraw consent for marketing communications at any time

​

Industry-Specific Considerations

Production Confidentiality

  • We implement enhanced security measures for high-profile productions

  • All staff sign additional confidentiality agreements for sensitive projects

  • Project information is compartmentalised on a need-to-know basis

​

​Insurance and Liability

  • We share necessary information with insurance providers to ensure adequate coverage

  • Incident reports and damage assessments are maintained for insurance and legal purposes

​

International Transfers

If we work with international productions or service providers, we ensure:

  • Adequate Protection: All transfers comply with applicable data protection laws

  • Contractual Safeguards: Appropriate agreements are in place to protect your information

  • Transparency: We will inform you if your data will be transferred internationally

​

Contact Information

For privacy-related inquiries, requests, or concerns:

Privacy Officer: Alexander Keep
Email: Phyllisandfonz@gmail.com
Phone: 07944 309102
Response Time: We will respond to privacy requests within 30 days.

​

Changes to This Privacy Statement

We may update this Privacy Statement to reflect changes in our practices or legal requirements. We will:

  • Notify Clients: Email notification of material changes to active clients

  • Website Updates: Post updated versions on our website with revision dates

  • Continued Use: Your continued use of our services constitutes acceptance of updates

​

Governing Law

This Privacy Statement is governed by UK General Data Protection Regulation (UK GDPR) privacy laws and regulations.

​

Contact Us

If you have questions about this Privacy Statement or our privacy practices, please contact us using the information provided above. We are committed to addressing your concerns promptly and transparently.

​

​

​

​

bottom of page